Gentle Dental of Thorndale
3307 East Lincoln Highway, Thorndale, PA 19372

Privacy Policy

NOTICE OF PRIVACY PRACTICES

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

The Health Insurance Portability & Accountability Act of 1996 (HIPAA) requires all health care records and other individually identifiable health information (protected health information) used or disclosed to us in any form, whether electronically, on paper, or orally, be kept confidential. This federal law gives you, the patient, significant new rights to understand and control how your health information is used. HIPAA provides penalties for covered entities that misuse personal health information. As required by HIPAA, we have prepared this explanation of how we are required to maintain the privacy of your health information and how we may use and disclose your health information.

Without specific written authorization, we are permitted to use and disclose your health care records for the purposes of treatment, payment and health care operations.

  • Treatment means providing, coordinating, or managing health care and related services by one or more health care providers. Examples of treatment would include crowns, fillings, teeth cleaning services, etc.
  • Payment means such activities as obtaining reimbursement for services, confirming coverage, billing or collection activities, and utilization review. An example of this would be billing your dental plan for your dental services.
  • Health Care Operations include the business aspects of running our practice, such as conducting quality assessment and improvement activities, auditing functions, cost-management analysis, and customer service. An example would include a periodic assessment of our documentation protocols, etc.

In addition, your confidential information may be used to remind you of an appointment (by phone or mail) or provide you with information about treatment options or other health-related services including release of information to friends and family members that are directly involved in your care or who assist in taking care of you. We will use and disclose your protected when we are required to do so by federal, state or local law. We may disclose your PROTECTED HEALTH INFORMATION to public health authorities that are authorized by law to collect information, to a health oversight agency for activities authorized by law included but not limited to: response to a court or administrative order, if you are involved in a lawsuit or similar proceeding, response to a discovery request, subpoena, or other lawful process by another party involved in the dispute, but only if we have made an effort to inform you of the request or to obtain an order protecting the information the party has requested. We will release your PROTECTED HEALTH INFORMATION if requested by a law enforcement official for any circumstance required by law. We may release your PROTECTED HEALTH INFORMATION to a medical examiner or coroner to identify a deceased individual or to identify the cause of death. If necessary, we also may release information in order for funeral directors to perform their jobs. We may release PROTECTED HEALTH INFORMATION to organizations that handle organ, eye or tissue procurement or transplantation, including organ donation banks, as necessary to facilitate organ or tissue donation and transplantation if you are an organ donor. We may use and disclose your PROTECTED HEALTH INFORMATION when necessary to reduce or prevent a serious threat to your health and safety or the health and safety of another individual or the public. Under these circumstances, we will only make disclosures to a person or organization able to help prevent the threat. We may disclose your PROTECTED HEALTH INFORMATION if you are a member of U.S. or foreign military forces (including veterans) and if required by the appropriate authorities. We may disclose your PROTECTED HEALTH INFORMATION to federal officials for intelligence and national security activities authorized by law. We may disclose PROTECTED HEALTH INFORMATION to federal officials in order to protect the President, other officials or foreign heads of state, or to conduct investigations. We may disclose your PROTECTED HEALTH INFORMATION to correctional institutions or law enforcement HIPAA/@Notice of Privacy Practices.doc officials if you are an inmate or under the custody of a law enforcement official. Disclosure for these purposes would be necessary: (a) for the institution to provide health care services to you, (b) for the safety and security of the institution, and/or (c) to protect your health and safety or the health and safety of other individuals or the public. We may release your PROTECTED HEALTH INFORMATION for workers’ compensation and similar programs.

Any other uses and disclosures will be made only with your written authorization. You may revoke such authorization in writing and we are required to honor and abide by that written request, except to the extent that we have already taken actions relying on your authorization.

You have certain rights in regards to your PROTECTED HEALTH INFORMATION, which you can exercise by presenting a written request to our Privacy Officer at the practice address listed below:

  • The right to request restrictions on certain uses and disclosures of PROTECTED HEALTH INFORMATION, including those related to disclosures to family members, other relatives, close personal friends, or any other person identified by you. We are, however, not required to agree to a requested restriction. If we do agree to a restriction, we must abide by it unless you agree in writing to remove it.
  • The right to request to receive confidential communications of PROTECTED HEALTH INFORMATION from us by alternative means or at alternative locations.
  • The right to access, inspect and copy your PROTECTED HEALTH INFORMATION.
  • The right to request an amendment to your PROTECTED HEALTH INFORMATION.
  • The right to receive an accounting of disclosures of PROTECTED HEALTH INFORMATION outside of treatment, payment and health care operations.
  • The right to obtain a paper copy of this notice from us upon request.

We are required by law to maintain the privacy of your PROTECTED HEALTH INFORMATION and to provide you with notice of our legal duties and privacy practices with respect to PROTECTED HEALTH INFORMATION.

We are required to abide by the terms of the Notice of Privacy Practices currently in effect. We reserve the right to change the terms of our Notice of Privacy Practices and to make the new notice provisions effective for all PROTECTED HEALTH INFORMATION that we maintain. Revisions to our Notice of Privacy Practices will be posted on the effective date and you may request a written copy of the Revised Notice from this office.

You have the right to file a formal, written complaint with us at the address below, or with the Department of Health & Human Services, Office of Civil Rights, in the event you feel your privacy rights have been violated. We will not retaliate against you for filing a complaint.

For more information about our Privacy Practices, please contact:
Dental Care Alliance
6240 Lake Osprey Dr.
Sarasota, FL 34240
Ph #: 941-955-3150

For more information about HIPAA or to file a complaint:
The U.S. Department of Health & Human Services
Office of Civil Rights
200 Independence Avenue, S.W.
Washington, D.C. 20201
877-696-6775 (toll-free)

Read What Our Patients Say
Patient Reviews
I am very pleased with service and treatment I get at Gentle Dental, they are very courteous and don't leave you waiting for your appointment.
Robert E.
The office staff is quick and efficient. I'm always seen in a timely manner and Dr. is always caring and careful to explain everything and answer all […]
Kaylene H.
So far, it's been really good
Theresa G.
Very good visit with Dr. In. He was right on schedule and had a very pleasant experience.
Richard C.
Front desk girl always knows my name :-) everyone is so nice and everything is quick and easy!
Brooke B.
Thanks for your proffesionalism Dr In and the whole staff.
Robert C.
Everyone at Gentle Dental are great people, very helpful and understanding, and I thank them for everything.
David H.
dentist handled in prof and compassionate manner
Earle K.
I was not pleased with the wait. I would rather not be scheduled when it takes so long.
Lawrence P.
In fact I really like the way Lori cleaned my teeth. She did a wonderful job. I will definitely recommend gentle dental Thorndale to friends and […]
William L.
I was very pleased with the service. The receptionist was wonderful and really well informed. I literally had no wait time upon arriving about 15 […]
Anonymous
Dr In and staff are excellent!
Elizabeth P.
I am grateful for the Kind & Gentle treatment I have received. Very efficient Dentist & staff.
Diana P.
I will be recommending Gentle Dental to everyone I know. All employees are very nice and professional. There was very little wait time and the […]
Anonymous
I am a self confessed scaredy cat when it comes to the dentist. I have a difficult time calling to make an appointment. I have Never felt more […]
Helene R.
Gentle Dental exceeded my expectations. Everyone--from the receptionists to the dental assistants to the hygenist--was friendly and accomodating, and […]
Anonymous
I think the girls were very friendly and easy to talk to. The dentist was super sweet and gentle. I didnt feel a thing well until the novacaine wore […]
Diana M.
My wait in the waiting area was longer than I anticipated. Arrived on time thinking I would be taken immediately, because I don't like dentists plus […]
Anonymous
Very friendly, nice staff and great dental work
Janice B.
I have a wonderful experience with you guys. Bravo!!!
William L.
Everyone provided excellent customer service and the wait time was short.....I loved that!
Melanie R.
I really enjoyed the visits I have had already very friendly staff for the most part and my dentist was great I just hated the amount of pain I was […]
Brooke B.
Dr In is very pleasant and all the techs and receptionist are very helpfull.
Elaine M.
Staff and Dentist did an excellent job on my first visit!!!!
Gladys A.
Great experience overall. Staff were very patient with me.
Anonymous
Gentle Dental did a great job as always. Nice people.
Karl F.
Dentist was very professional and painless. I lost a filling in the afternoon and they squeezed me in the next morning.
Frances F.
T Thank you my daughter had to have two teeth filled For the first time! Great experiance Thank you Joanne
Jessica F.
Staff was curtious and helpful. Everything was explained to me and I was told what to expect.
Arthur A.
I was very pleased with the work done on my teeth. Thank you good job!
Brenda H.
The service was great as well as the professionalism! In my case i had full dentures made. Unfortunately there is not a lab on site,this made my […]
Robert E.
I would recommend anyone to your office, from the doctor to the hole staff you guys are great the most important thing to me is everyone is so […]
Gerald R.
I like this practice and they are very good with chilren. I always have a good experience with my daughter.
Madelyn N.
The visit went well
James T.
excellent service!!!!
Antonia N.
Pleased with visit and great staff
Yvette C.
Am comfortable and impressed with professional demeanor of the office, particularily the Dentist
Earle K.
Two root canals went very smooth and ensured that I felt no pain during the procedure.
Tony E.
Dr. In was very thorough in explaining procedure. I am very comfortable with his "bedside" manner
Sharon M.
The receptionist, hygienist and doctor were all very pleasant. I had to wait about half an hour, but that was because I was a walk-in. Overall, […]
Anonymous
Receptionist needs to be aware of appointment times of the patients and let the staff know when the pt. arrives and not pick and choose who's chart […]
Anonymous
I have never had a problem, the staff are pleasant, and Dr. Miller is the best
Esther B.
Everyone and everything at Gentle Dental Thorndale was great. I am very well pleased with the work that was done.The DOCTOR was excellent. I have a […]
Letica W.
dental hygienist was great. i believe name is erin. put me at ease enough to get the job done..and that is not an easy thing to do...
Barbara P.
Dr.In explained everything in detail and was very gentle when he extracted my tooth. I appreciate his bedside manner.
Sharon M.
Fast painless and very affordable.
Neil C.
Got in and out right away. Dr. Inn's service is one of excellence. Very trustworthy.
Anonymous
Great experience. Lori did an excellent jod cleaning my teeth! !
Gladys A.
I found the office staff very nice and the dentist took his time with me and explained everything that I needed done
Frances B.
Staff was very proficient with what needed to be done.My problem was explained so that I could understand what was needed to be done
Rodney D.
Office Hours
Mon. – 8:00 AM - 6:00 PM
Tue. – 8:00 AM - 7:00 PM
Wed. – 8:00 AM - 7:00 PM
Thu. – 8:00 AM - 5:00 PM
Fri. – 8:00 AM - 5:00 PM
Sat. – 8:00 AM - 2:00 PM
Sun. – Closed

2 a month

Phone: (610) 590-1798
Fax: (610) 384-5016
Healthcare Financing with
CareCredit
We Accept Most Insurance Plans!
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We accept most insurance plans and will be happy to help you understand the coverage that you have. We will do our best to see that you receive your maximum insurance benefits for all covered services.

No Insurance? No Worries! See our discounts and offers here

For appointments, call us at: (610) 590-1798 or
Request an Appointment
For appointments, call: (610) 590-1798
Office Hours
  • Monday 8:00 AM - 6:00 PM
  • Tuesday 8:00 AM - 7:00 PM
  • Wednesday 8:00 AM - 7:00 PM
  • Thursday 8:00 AM - 5:00 PM
  • Friday 8:00 AM - 5:00 PM
  • Saturday 8:00 AM - 2:00 PM
  • Sunday Closed
Get in touch:
  • Phone: (610) 590-1798
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